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Financial services

Home >  Financial services >  Financial services and the consumer > Consumer help and advice

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Consumer help and advice

For further help, information and financial advice, consumers may wish to contact the following organisations:

All links on this page are to external websites and will open in a new window.

For money advice & consumer associations

• Money Advice Service -providing free and impartial information and advice on money matters
• Citizens Advice Bureau – helping consumers resolve money and legal matters
• Which? – the independent consumer association
• Which? Mortgage Advisers - providing free and independent advice on mortgages 
• Consumer Focus – a non-departmental body of the Department for Business, Innovation & Skills (BIS)
• National Debt Line – for debt advice
• Consumer Credit Counselling Service (CCCS) – for debt help and advice
  

Regulation and consumer redress

• The Financial Services Authority (FSA) – the UK’s financial regulator
• The Financial Ombudsman Service (FOS) – handling customer complaints for UK financial services
• The Financial Services Compensation Scheme (FSCS) – the UK’s compensation fund of last resort
• The Competition Commission – the UK’s competition regulator
  

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